Do you know that open-ended and close-ended questions are the most important communicating skills to build rapport and connect with someone deeply? That’s why we decided to share with you this amazing communication skills with you.
In this guide, we will take a look at why it is important to know open-ended questions and closed-ended questions, what is open-ended questions and what is closed-ended questions, examples of them and benefits of using it?
So let’s begin to learn this without wasting time.
Asking Open-Ended and Closed-Ended Questions
Knowing open-ended and closed-ended questions are really easy, It will only take 1-2 minutes to learn both of them. Let’s begin with knowing which is open-ended and closed-ended questions.
Usually, begin and/or contain words like are, was, did, will, won’t, didn’t, aren’t, would, if. They focus on getting a simple answer or statement of facts, not uncommonly the binary yes/no.
Example of Closed-Ended Questions:
Will you pass in your college exam?
Is lenovo mobile best?
“How do I/you…”
“Why do I/you…”
“What do I/you…”
“Tell me about…”
Example of Open-Ended Questions
Tell me about your college exam?
What do you think about Lenovo mobile?
While the last 2 are statements they still fill the function of an open-ended question. They invite the person to elaborate on the subject. It’s more focused on emotions.
I could cut off there and leave you to it, but I feel like I want to also explain why I feel this is important.
Why it is Important to Know
When we ask questions based on facts we build up knowledge. However, knowledge only goes so far.
What drives humans are emotions. Having someone state facts doesn’t build rapport and won’t get us a depper understanding about the underlying mechanics.
What are Benefits
What gives us that information are open-ended questions. They offer insights into the process.
Why is rapport so important? Since we base our decisions on emotions we’re far more likely to both give and receive help if we genuinely try to relate to the other person on a deeper level.
So, close-ended questions are useful for raw data while open-ended questions are useful to understand that data.
That’s it guys, Hope you like this guide. Don’t forget to tell us how was it and share this with your friends and family.